Refund policy

At NOPE NO FUR™, we want you to be satisfied with your purchase.

Returns

You may request a return within 30 days of delivery.

To be eligible for a standard return, the item must be unused, in the same condition in which you received it, and returned with its original packaging and included components.

To begin a return, contact us at support@nopenofur.com before sending any product back. Please include your order number and the reason for your return.

Approved returns must be sent to:

[NOPE NO FUR™ 1401 Lakeview Dr. Gladwin, MI 48624]

Please do not send merchandise to a supplier, manufacturer, or fulfillment address unless we specifically instruct you to do so.

Return Shipping

Customers are responsible for return shipping costs for standard returns unless the product arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable unless the return is the result of an error on our part.

We recommend using a trackable shipping method for returns. NOPE NO FUR™ is not responsible for return packages that are lost in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product is damaged, defective, missing components, or you received the wrong item, contact support@nopenofur.com as soon as possible. When possible, include photographs of the product and packaging so we can resolve the issue quickly.

For verified damaged, defective, or incorrect orders, we may provide a replacement, refund, or other appropriate resolution at no additional cost to you.

Used Grooming Products

For hygiene and quality-control reasons, grooming tools that have been substantially used may not be eligible for a standard return unless they are defective or otherwise covered by applicable consumer-protection law.

FREE Promotional Gifts

NOPE NO FUR™ may include complimentary promotional products with qualifying purchases.

If a qualifying NOPE NO FUR™ Complete System is returned for a refund, the corresponding FREE promotional gift should also be returned.

If the promotional gift is not returned, we reserve the right, where permitted by law, to deduct the stated retail value of the unreturned gift from the refund. The current retail value of the Collapsible Travel Bowl is $9.99.

Promotional gifts have no cash-redemption value.

Refunds

Once an approved return is received and inspected, we will notify you of the refund decision.

Approved refunds are issued to the original payment method. After a refund is processed, your bank or card provider may require additional time before the funds appear in your account.

If more than 10 business days have passed after we confirm that your refund was issued, contact us at support@nopenofur.com.

Order Cancellations

If you need to cancel or modify an order, contact us as soon as possible at support@nopenofur.com.

We will make reasonable efforts to accommodate cancellation requests before fulfillment begins. Once an order has entered processing, fulfillment, or shipment, cancellation may no longer be possible.

Nothing in this policy limits any rights you may have under applicable consumer-protection law.